TESTS CONNAISSANCES - CHAPTER3:

TESTS CONNAISSANCES - CHAPTER3:

par Youssouf AGNE (Tuteur Anglais),
Nombre de réponses : 0

Question 3.1 : Hello, can I help you?

a.somebody is calling you

b.you are calling somebody

c.somebody is leaving you

Question 3.2 : This is Mr. Diop speaking

a.he is thanking a person

b.he is greeting a person

c.he is introducing himself

Question 3.3 : Can I speak to Mr. Fall, please?

a.he is inviting a person

b.he is asking for money

c.he is asking for a favour

Question 3.4 : Could you hold one moment? 

a.he is asking a person to wait

b.he is leaving  a person

c.he is asking a person to call later

Question 3.5 : I am afraid she is away from her office 

a.she is not available

b.she is in her office

c.she will come soon

Question 3.6 : That’s okay. I’ll call later

a.he is promising to call again

a.he waits for a phone call

c.he refuses to call again

Question 3.7 : Can I take your number please?

a.he wants the person to call a number

b.he gives a number

c.he wants the person to give his number

Question 3.8 : Would you like me to transfer you to her voice mail or may I take a message? 

a.he invites a person

b.he wants to give a message

c.he wants the caller to leave a message

Question 3.9 : And what message may I pass on?

a.he is asking the caller to call back

b.he is asking the caller to wait

c.he is asking for a message

Question 3.10 : Oh I’m sorry Miss Phelps is in a meeting right now.

a.she cannot answer the phone

b.she is answering the phone

c.she refuses to answer the phone