• Good morning Christine Phelps office.
• This is Grace Johnson.
• How may I help you?
• Oh I’m sorry Miss Phelps is in a meeting right now.
• Would you like me to transfer you to her voice mail or may I take a message?
• Certainly!
• Can I get your name?
• Would you spell that for me, please?
• And your company name?
• And a phone number where you can be reached.
• And what message may I pass on?
• Okay let me make sure I have this correctly.
• It’s Gary Bartoli of Bertolli and Sons and that is spelled B E R T O L L I.
• And you would like to reschedule your meeting on Tuesday the 21st and your phone number is 413 555 99 62.
• Thanks Mr. Bertoli I’ll make sure that Miss Phelps gets this message as soon as she comes out of her meeting.
• Thanks again for calling. Bye. Pair work: You are working in a company and one person is calling to talk to the manager. Imagine and write out the phone conversation.
Forum